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We are pleased to offer you assistance and value your comments.

We are continuously working to improve our services and satisfy our members.

To help quickly answering any questions you may have, please review answers to the most frequently asked questions in the FAQ pages on the site. Once you have filled out the information below, click the “send e-mail” button at the bottom of the page. We will respond to your e-mail as quickly as possible.

Important Reminders

  • We respond to e-mail inquiries in order of precedence during reception hours.
    (Business Reception Hours:Monday to Friday 9:00~18:00 excluding holidays)
  • Please note that we respond to e-mail questions and inquiries sent during weekends and holidays on the next business day or later.
  • Our reply is personally sent to you. Therefore, please refrain from reprinting any portion of the response.
  • Please do not use half size characters or machine dependent characters.
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